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Registration and Login

Reset Password

  • I am unable to reset my password, what should I do?
  • Why won't the link work on my password reset email?
  • My account has been blocked for 24 hours, what should I do?
  • How do I reset my password?
  • What if I haven't received the password reset email?

Registration

  • I am a UK citizen living outside of the UK - can I still play?
  • I have a non-UK issued card but reside in the UK - can I still play?
  • Can I become a member if I live outside of the UK?
  • I have a message saying Remote Address Blocked. What does that mean?
  • I have forgotten my username, what should I do?
  • I'm unable to login, what should I do?
  • How often should I change my password?
  • I know my username and password are correct, but I still get an error, what should I do?

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