Troubleshooting
Clearing Cache
- How do I clear my Temporary Internet Files and Cookies on Mozilla Firefox?
- How do I clear my Temporary Internet Files and Cookies on Microsoft Edge?
- How do I clear my Temporary Internet Files and Cookies on Google Chrome?
- What are Temporary Internet Files and Cookies?
- How do I clear my Temporary Internet Files for the App on iPhone?
- I lost connection and now the game is asking me if I want to resume play. Is this normal?
- How do I check the links in emails to ensure they are safe?
- How can I check what happened during my game?
- How can I tell if an email from you is legitimate?
- How can I stop connection issues from happening?
- Would you ever ask for my personal details in an email?
- I lost connection during a bonus round and now it’s not there anymore. What do I do?
- My game was interrupted because of a connection issue, will this still play?
- What should I do if I receive an email from you that looks suspicious?
- How do I stop scam emails & phishing fraudsters?
- How do I take screenshots on a Windows 10 computer or laptop?
- How do I take screenshots on an Android phone or tablet?
- How do I take screenshots on a Mac OS X on a computer or laptop?
- How do I take screenshots on an iOS on an iPhone or iPad?
- How do I make sure that I am signed up to receive email marketing?