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Payments

Withdrawals

  • How to Withdraw
  • Withdrawal Timescales
  • Withdrawal Problems
  • How can I check on the progress of my withdrawals?
  • Withdrawing Balance
  • Withdrawing to Incorrect Bank Details

Deposits

  • Deposit Problems
  • Deposit Methods
  • How do I make a deposit?
  • Depositing

Security and Limits

  • Operator Limits
  • Payment Security
  • Who should I report fraud to?
  • I'm not sure if I have made these deposits, what should I do?
  • What do I do if someone has used my account or payment method without my permission?

Payment Details

  • Update Payment Details
  • Transaction History
  • How do I block a card with you?
  • I’m not a member, so why am I getting emails from you?
  • Can I unblock a card?
  • Can you remove my card details?
  • I've blocked my card, but I can still see it on my account. Why?
  • What should I do if I've got a new card or want to use a different payment method?
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