Answering the questions below will help you assess the level of your play;
• Do you stay away from work to gamble?
• Do you gamble to escape from a boring or unhappy life?
• When you're gambling and you run out of money, do you feel lost or empty and in despair, and need to gamble again as soon as possible?
• Do you gamble until your last penny is gone, even the bus fare home or the price of a cup of tea?
• Have you ever lied to cover up the amount of money or time you spend gambling?
• Have others ever criticized or made comments about your gambling?
• Have you lied, stolen or borrowed just to get money to gamble or pay gambling debts?
• Are you reluctant to spend 'gambling money' on anything else?
• Have you lost interest in your family, friends or interests?
• After losing, do you feel you must try and win back your losses as soon as possible?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you feel depressed or even suicidal because of your gambling?
The more you answer 'yes' to these questions, the more likely you are to have a serious gambling problem. At this point, we recommend that you contact our Customer Support Team or one of the self-help organisations below.
Gamble Aware - Provides information on how to gamble responsibly and offers advice on dealing with problem gambling, please visit https://www.begambleaware.org/
GamCare - Are a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. You can contact GamCare on 0808 8020 133 (local rate from the UK) or by visiting https://www.gamcare.org.uk/
Gamblers Anonymous (UK) - Gamblers Anonymous is a fellowship of men and women who have joined together to share their experiences, try and solve their common problems and thereby help others to recover from gambling problems. Gamblers Anonymous can be contacted by visiting www.gamblersanonymous.org.uk
Gamblers Anonymous International Service Office - If you live outside the UK this organisation provides details of your nearest local participating Gamblers Anonymous support group. Please visit www.gamblersanonymous.org for further details.
GamBan - If you wish to refrain from gambling, we strongly advise you to install gambling website blocking software such as GamBan. Please visit https://gamban.com
For further guidance, please contact your bank - Many high street banks now have the ability to block gambling transactions. We recommend contacting your payment provider to see if this facility is available. Please note that it is not available for all banks.