You can request to close, or self-exclude your account at any time by contacting our 24/7 Customer Support Team. Please ensure you quote the reference 'Self Exclusion' in all correspondence to ensure your account is closed correctly.

You can request a Self Exclusion for 6 months, 1 year, 2 years or 5 years.

Alternatively, you can log in to your account and select My Account > Play Responsibly and scroll down to Account Self Exclusion. This can also be found by clicking here.

If you prefer to email, this can take up to 24 hours for the Self Exclusion to take effect. You can add a Cool Off to your account to lock yourself out immediately while this is added. This can be found by clicking here.

To support any decision to Self Exclude we strongly advise you to consider installing gambling website blocking facilities such as Gamban or obtain help from GamCare or call their freephone 0808 8020 133.